Sentara Norfolk General Hospital is now Hiring a Women's Health Navigator!

This is a full-time onsite position located at Norfolk, VA

Standard Working Hours: Monday – Friday, 8am – 5pm.

The Women's Health Navigator is the entry access for women across the life span for Sentara Norfolk General Hospital which includes inpatient, outpatient and community services. Daily activities typically account for 60% of the Navigators time include those duties required to ensure the ongoing operational and managerial elements for the program to run smoothly. These daily activities may include patient and family relations, physician relations, quality patient care through physical assessment, preventative health care, case management, consultation, and referrals.
Program development activities include the activities necessary to ensure the long term success and growth of the program. Program development activities typically account for 40% of the Navigators time and include: patient education, program development, patient satisfaction, continuous improvement and data collection, research and marketing. This integral position designed to decrease fragmentation of care and coordinate services. The navigator creates a seamless flow through the health care system for the patient and family with family centered care as the focus.

Education

• Bachelor's Degree in Nursing required

Certification/Licensure

• Registered Nurse License (RN) – Nursing License – Compact/Multi-State License required.

Experience

• 3 years of clinical experience required
• Demonstrated experience in coordinating and delivering care across the continuum of women's health services, including inpatient, outpatient, and community-based programs.
• Skilled in conducting physical assessments, delivering preventative care, making appropriate consultations and referrals, and ensuring high-quality patient outcomes.
• Experience building and maintaining strong relationships with patients, families, and physicians to enhance care coordination and satisfaction.
• Background in program development, including planning and implementing educational initiatives, tracking patient satisfaction metrics, and participating in continuous improvement activities.
• Ability to lead or contribute to marketing and outreach efforts to support visibility and engagement with women's health services.
• Proven commitment to family-centered care, with a focus on reducing fragmentation and improving navigation through the healthcare system
• Strong interpersonal, organizational, and communication skills to support multidisciplinary collaboration and patient advocacy.

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