Department and Name: Systems Integration Physical Location: Sentara Centre Pointe Employment Status: Regular – Full-Time Shift: First (Days) Posted Date: May 24, 2022
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Award-winning: Sentara Healthcare is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
When you join Sentara in a professional or management role, you become part of a progressive team of business leaders and operational experts. Our organization and our people are highly respected for the knowledge and innovation that we demonstrate each day. Working with us is an opportunity to have a positive influence on our growth and the communities we serve.
Overview
Responsibilities
Supports software implementations and maintenance of applications for the customer base. Responsibilities include the following: Project Management: serving as a member of the project team and participating in the analysis and evaluation of technology enhancements. Product Support: maintenance of application tables and profiles, assisting with testing of software upgrades and patches as well as service requests. Customer Support: providing daily and on-call support to the customer base for application related issues and analysis of customer needs. Communication: notifying customers of scheduled and unscheduled application down times and communication of application issues, resolutions and requirements to appropriate parties. Experience relevant to the business being supported may be substituted for the IT experience. Willing to obtain appropriate proficiency certification or training in applicable application within 6 months. Bachelors Degree or 4 years of related experience required.
Qualifications
License/Certification
Education
Bachelor’s Level Degree
Experience
Information Technology 1 year
Skills
Time Management
Communication
Complex Problem Solving
Systems Analysis
Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.