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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Overview
The Clinical Services Home Health and Hospice Supervisor is responsible for coordinating patient care resources to meet clinical needs and ensure high-quality, efficient care delivery. This role leads a multidisciplinary team, supports clinical staff and physicians, and makes administrative decisions in collaboration with leadership. The Clinical Supervisor also contributes to program development, policy compliance, and staff retention strategies, while promoting exceptional customer service across all areas of responsibility.
Description
The Clinical Supervisor is responsible for coordinating patient care resources to meet the clinical needs of patients while ensuring high-quality, efficient, and compassionate care. This role oversees a multidisciplinary team and serves as a key resource for clinical staff, physicians, and the public. The Clinical Supervisor plays a vital role in administrative decision-making, staff development, and program implementation, while also supporting talent retention and customer service excellence.
Key Responsibilities
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Coordinate and allocate patient care resources to ensure optimal clinical outcomes.
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Supervise and support a multidisciplinary clinical team to deliver high-quality care.
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Serve as a clinical and administrative resource for staff, physicians, and patients.
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Make administrative decisions in collaboration with leadership regarding complex or sensitive situations.
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Assist in the development and implementation of clinical programs, policies, and procedures.
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Monitor compliance with regulatory and organizational standards.
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Support staff development through coaching, mentoring, and performance feedback.
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Implement and support talent retention strategies within the team.
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Promote and ensure excellent customer service delivery across all touchpoints.
Education
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Bachelor of Science in Nursing (Required)
Certification/Licensure
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Basic Life Support (BLS) – Certification – American Heart Association (AHA) RQI within 90 days of hire (Required)
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One of the following licenses is required:
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Registered Nurse (RN) Multi State – Nursing License – North Carolina Board of Nursing (NCBON) OR
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Registered Nurse (RN) Single State – Nursing License – North Carolina Board of Nursing (NCBON) OR
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Registered Nurse (RN) Multi State – Nursing License – Virginia Department of Health Professionals (VADHP) OR
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Registered Nurse (RN) Single State – Nursing License – Virginia Department of Health Professionals (VADHP)
Experience
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2 years of home health or infusion experience (Required)
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1 year of supervisory experience (Required)
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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