Job Overview

Overview

Sentara Health is now hiring an IT Director, Clinical Systems. This position will work remotely but must live within a drivable distance to Virginia Beach. The IT Director, Clinical Systems provides strategic, operational, and people leadership for the technology solutions supporting hospital-based clinical operations.

This role is accountable for the performance, optimization, governance, and future direction of the clinical systems portfolio supporting Pharmacy, Laboratory Services, Inpatient Physicians, Inpatient Nursing, Emergency Department, Research, Infection Prevention, Capacity Management, Throughput, and other hospital-based clinical service lines.

The Director serves as the primary IT executive partner for operational and clinical leaders, ensuring technology investments align with organizational priorities, improve patient outcomes, enhance caregiver experience, and support operational excellence.

Education

  • Bachelor's degree (Preferred)

or

  • At least 8 years of relevant management experience in lieu of bachelor's degree

Experience

  • At least 5 years of relevant experience (Required)
  • Hands on working experience with EPIC (Required)

Duties and Responsibilities

  • Strategic Leadership & Business Partnership
    • Develop and execute the technology strategy and roadmap for hospital-based clinical systems.
    • Serve as the primary IT partner for executive, physician, nursing, pharmacy, laboratory, research, and operational leaders.
    • Align technology investments and priorities with organizational strategic goals, regulatory requirements, and clinical initiatives.
    • Drive adoption of innovative technologies, automation, analytics, and workflow improvements that improve patient care and operational performance.
  • Clinical Portfolio Oversight
    • Provide executive oversight for the clinical systems portfolio supporting:
      • Pharmacy
      • Laboratory Services
      • Inpatient Physicians
      • Inpatient Nursing
      • Emergency Department
      • Research
      • Infection Prevention
      • Capacity Management and Throughput
      • Clinical Logistics
      • Additional hospital-based clinical departments and services
    • Ensure systems are reliable, optimized, integrated, and aligned with business and clinical objectives.
    • Establish portfolio roadmaps, modernization plans, and lifecycle management strategies.
  • Operations, Optimization & Service Delivery
    • Lead ongoing optimization of clinical workflows and supporting technologies.
    • Ensure effective support, maintenance, monitoring, and performance management of clinical applications.
    • Drive improvements in operational metrics such as patient throughput, clinician efficiency, patient safety, quality outcomes, and user satisfaction.
    • Oversee production support, issue resolution, and major incident management activities.
  • Governance, Prioritization & Change Management
    • Lead governance processes for intake, prioritization, demand management, and resource allocation.
    • Establish and maintain change control processes that balance operational stability with business agility.
    • Facilitate cross-functional decision-making regarding competing priorities and resource constraints.
    • Serve as the escalation point for highly complex clinical, operational, and technology issues.
  • Program & Project Execution
    • Oversee major clinical systems initiatives, implementations, upgrades, integrations, and optimization efforts.
    • Ensure projects are delivered on time, within budget, and achieve intended business outcomes.
    • Coordinate activities across business, clinical, operational, and technical teams.
    • Manage risks, dependencies, and stakeholder expectations across the portfolio.
  • Financial & Vendor Management
    • Develop and manage operating and capital budgets for the clinical systems portfolio.
    • Ensure effective stewardship of financial resources and technology investments.
    • Lead vendor relationships, contract negotiations, service reviews, and performance management.
    • Support business case development and strategic investment planning.
  • Regulatory Compliance, Security & Risk Management
    • Ensure compliance with applicable healthcare regulations, organizational policies, and security requirements.
    • Partner with cybersecurity, compliance, privacy, and risk management teams to protect clinical and patient data.
    • Maintain disaster recovery, business continuity, system resiliency, and access governance processes.
    • Identify and mitigate operational, regulatory, and technology risks.
  • Leadership & Talent Development
    • Lead, coach, and develop a team of managers, analysts, and technical professionals.
    • Establish clear goals, accountability measures, and performance expectations.
    • Build leadership bench strength and succession plans.
    • Foster a culture of collaboration, innovation, accountability, and continuous improvement.
  • Executive Communication & Stakeholder Management
    • Present portfolio status, risks, investment needs, and strategic recommendations to executive leadership.
    • Build trusted relationships with physicians, nursing leadership, department directors, and operational partners.

Sentara is currently reviewing market compensation for this role. Our Talent Acquisition team will be able to share more specific information during the recruiting process.

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff.  Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission – “we improve health every day.” Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet® recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as “America’s Best-In-State Employer” (2024), “Best Employer for Veterans” (2022, 2023), and “Best Employer for Women” (2020), and named to IBM Watson Health’s “Top 15 Health Systems” (2021, 2018).

Learn more

A woman smiling as a healthcare worker helps her with arm exercises in a bright, sunlit room.
A woman smiling as a healthcare worker helps her with arm exercises in a bright, sunlit room.
A woman smiling as a healthcare worker helps her with arm exercises in a bright, sunlit room.

Our Culture

At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work make Sentara special and allow us to deliver excellent service and care to our patients, members, and communities.

Our Benefits

We are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Two female doctors in lab coats smiling and chatting in a hospital hallway.
Two female doctors in lab coats smiling and chatting in a hospital hallway.
Two female doctors in lab coats smiling and chatting in a hospital hallway.
Two nurses in scrubs smiling and chatting during a break, one holding a coffee cup in a bright hospital setting.
Two nurses in scrubs smiling and chatting during a break, one holding a coffee cup in a bright hospital setting.

The Sentara Nursing Experience

Making a meaningful impact on health requires compassion, dedication, continuous learning, teamwork and collaboration. At Sentara, we also recognize that in valuing the professional and personal well-being of our nurses, we build a stronger, more supportive workplace for our nurses. And that’s making us healthier from the inside out. These principles unite our nurses across various roles and locations.

Two nurses in scrubs smiling and chatting during a break, one holding a coffee cup in a bright hospital setting.
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The Sentara Clinical Experience

No matter where you choose to join us, in an inpatient or outpatient setting, you will be part of an interdisciplinary Clinical team passionate about quality care and patient safety. You will have access to the tools and technologies you need to succeed and the chance to learn and grow through training and educational programs so you can advance your career as a Clinical professional.

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The Sentara Support Services Experience

Each day, the Sentara Support Services team helps improve healthcare at more than 300 Virginia and Northeastern North Carolina sites. We perform various patient care activities, provide multiple services, and handle administrative functions that support our patients and their families. These vital functions include assisting the medical team in all aspects of medical care, such as treatments, procedures, and diagnostic and laboratory testing.

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The Medical Group Experience

As part of Sentara Health, Sentara Medical Group providers have diverse opportunities across regions and inpatient and outpatient locations. For those providers based in one of 12 hospitals, we have close working relationships with the administration, ensuring a collegial and collaborative environment where all can come together around shared initiatives.

Guided by a dedicated board of providers, Sentara Medical Group not only offers leadership opportunities for its providers but also underscores the group’s crucial role in fulfilling Sentara’s overarching mission to meet the needs of our diverse patient populations, some of our most vulnerable communities. Our physicians and APPs enjoy opportunities for both personal and professional career growth through a network of resources aimed to cultivate an environment suitable for a lifelong career home.

Your Perspective Matters

Nurses are the heartbeat of our exceptional team. Our approach empowers nurses to actively participate in decision-making. Our nurses have a stake in shaping their workplace as well as their own career growth; one of the benefits of our focus on supporting and valuing team members. This framework encompasses our nursing mission, vision, values, philosophy, and the essential elements of our Professional Practice Model.

This image illustrates the Sentara Nursing Professional Practice Model. Read more about it on The Sentara Nurse Experience page.

Visual representation of the Sentara Nursing Professional Practice Model.

We Are an Equal Opportunity Employer

Sentara Health is an Equal Opportunity Employer committed to the hiring, advancement, and fair treatment of every individual. Sentara and its affiliates do not discriminate against any individual or group of individuals on the basis of race, color, religion, ancestry, national origin, marital status, age, sex, sexual orientation, gender identity or expression, genetic information, physical or mental disability, pregnancy, medical condition, veteran status or any other legally protected characteristics.

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We Are an Equal Opportunity Employer

Sentara Health is an Equal Opportunity Employer committed to the hiring, advancement, and fair treatment of every individual. Sentara and its affiliates do not discriminate against any individual or group of individuals on the basis of race, color, religion, ancestry, national origin, marital status, age, sex, sexual orientation, gender identity or expression, genetic information, physical or mental disability, pregnancy, medical condition, veteran status or any other legally protected characteristics.

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