Job Overview

Overview

Cyber Security Metrics Program Manager
The Cyber Security Metrics Program Manager is responsible for building, maturing, and sustaining an enterprise Cyber Security Metrics Program that provides meaningful, actionable, and visually compelling insights for executive leadership, cyber leadership, control owners, and key business stakeholders. This role partners with control owners and cyber program leaders to define meaningful metrics, establish reliable data sources, automate reporting workflows, and translate technical cyber performance data into decision-ready dashboards that support Sentara’s mission, strategic priorities, and enterprise resilience objectives.
This role requires strong program management discipline, healthcare cyber security awareness, technical reporting expertise, and the ability to convert complex operational data into clear narratives for executives and leaders. The ideal candidate will have hands-on expertise with Power BI, Power Automate, Microsoft 365, and foundational reporting technologies, along with the curiosity and judgment to stay current with emerging technologies, healthcare cyber trends, and evolving regulatory expectations.
Key Responsibilities
Cyber Metrics Strategy & Program Management

  • Define, manage, and mature the Cyber Security Metrics Program in alignment with enterprise cyber strategy, risk priorities, healthcare operations, and Sentara’s mission.
  • Develop a clear metrics roadmap that supports executive reporting, leadership decision-making, cyber program visibility, and continuous improvement.
  • Coordinate across cyber pillars, IT teams, business stakeholders, and control owners to ensure metrics are accurate, meaningful, timely, and aligned to strategic objectives.
  • Manage program scope, timelines, dependencies, priorities, risks, issues, and deliverables to ensure successful execution and long-term sustainability.

Control Owner Engagement & Metric Definition

  • Work directly with control owners to establish meaningful metrics that measure cyber control effectiveness, operational performance, risk reduction, resiliency, and compliance outcomes.
  • Facilitate working sessions to define metric intent, ownership, thresholds, targets, stretch goals, data sources, refresh cadence, and escalation triggers.
  • Translate cyber control objectives into measurable key performance indicators, key risk indicators, and operational health measures.
  • Establish and maintain metric documentation, business rules, data definitions, and change control processes to promote consistency and trust in reporting.

Dashboard Design, Visualization & Executive Reporting

  • Create a best-of-breed visual studio for cyber metrics reporting that enables consistent, professional, mission-aligned dashboards and visual storytelling.
  • Design and deliver executive and leadership-level dashboards that communicate cyber posture, trends, progress, risks, and operational impact in a clear and concise manner.
  • Develop dashboard views for multiple audiences, including executive leadership, cyber leadership, control owners, program teams, and business stakeholders.
  • Use visual design principles to make complex cyber data understandable, actionable, and aligned with leadership decision cycles.

Data Automation, Reporting Operations & Technology Enablement

  • Build, maintain, and optimize reporting solutions using Power BI, Power Automate, Microsoft 365, and foundational reporting technologies.
  • Automate data ingestion, transformation, refresh processes, and recurring report production where appropriate to reduce manual effort and improve reporting reliability.
  • Partner with technical teams to validate data quality, resolve reporting issues, maintain data source documentation, and ensure dashboards remain current and accurate.
  • Support development of repeatable backup processes, documentation, and knowledge transfer to reduce key-person dependency and improve operational continuity.

5. Healthcare Cyber Trend Awareness & Continuous Improvement

  • Stay current with the latest technologies, healthcare cyber security trends, emerging threats, regulatory expectations, and industry best practices.
  • Apply knowledge of healthcare operations, patient safety considerations, cyber resilience, and threat trends to improve the relevance and usefulness of cyber metrics.
  • Continuously evaluate dashboards, reporting processes, and stakeholder feedback to identify opportunities for simplification, automation, and enhanced decision support.
  • Promote a culture of data-driven cyber security, operational rigor, accountability, and continuous improvement.

6. Enterprise Resilience & Mission Support

  • Embrace the concept of enterprise resilience and support related cyber resilience, business continuity, disaster recovery, tabletop exercise, and operational readiness efforts.
  • Connect metrics to resilience outcomes, including protection, detection, response, recovery, continuity of care, and operational impact.
  • Support cross-functional efforts that help Sentara withstand, respond to, and recover from disruptive cyber events while protecting patients, members, caregivers, and business operations.
  • Ensure dashboards and reporting products reinforce Sentara’s mission by helping leaders understand risk, prioritize investments, and improve cyber readiness.

Education
• High School / GED (Required)
• Bachelor’s Degree in Information Technology, Cyber Security, Data Analytics, Business, Healthcare Administration, or a related field (Preferred)
Experience
• 6+ years of experience in program management, project management, cyber security, data analytics, business intelligence, reporting, or related technology delivery (Required).
• Demonstrated experience creating dashboards, metrics programs, reporting frameworks, or executive-level data products.
• Experience working with cyber security, risk management, governance, compliance, audit, resilience, or healthcare technology teams preferred.
• Hands-on experience with Power BI, Power Automate, Microsoft 365, data source integration, dashboard development, and foundational reporting technologies required.
The ideal candidate will have:
• Strong ability to partner with control owners and stakeholders to define metrics that are useful, measurable, and tied to cyber outcomes.
• Demonstrated ability to translate complex technical information into concise executive narratives, dashboards, and decision-support materials.
• Healthcare experience or a strong understanding of healthcare cyber security, patient safety, clinical operations, regulatory expectations, and resilience priorities.
• Experience building visually compelling dashboards and reports that support leadership-level visibility, governance, accountability, and prioritization.
• Technical knowledge and experience with complex workflows, source system dependencies, data quality validation, automation, and reporting operations.
• Curiosity, adaptability, and a continuous improvement mindset with the ability to stay current on emerging technologies, cyber trends, and business intelligence capabilities.
• Strong facilitation, communication, organization, and stakeholder management skills.

Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission – “we improve health every day.” Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet® recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as “America’s Best-In-State Employer” (2024), “Best Employer for Veterans” (2022, 2023), and “Best Employer for Women” (2020), and named to IBM Watson Health’s “Top 15 Health Systems” (2021, 2018).

Learn more

A woman smiling as a healthcare worker helps her with arm exercises in a bright, sunlit room.
A woman smiling as a healthcare worker helps her with arm exercises in a bright, sunlit room.
A woman smiling as a healthcare worker helps her with arm exercises in a bright, sunlit room.

Our Culture

At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work make Sentara special and allow us to deliver excellent service and care to our patients, members, and communities.

Our Benefits

We are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Two female doctors in lab coats smiling and chatting in a hospital hallway.
Two female doctors in lab coats smiling and chatting in a hospital hallway.
Two female doctors in lab coats smiling and chatting in a hospital hallway.
Two nurses in scrubs smiling and chatting during a break, one holding a coffee cup in a bright hospital setting.
Two nurses in scrubs smiling and chatting during a break, one holding a coffee cup in a bright hospital setting.

The Sentara Nursing Experience

Making a meaningful impact on health requires compassion, dedication, continuous learning, teamwork and collaboration. At Sentara, we also recognize that in valuing the professional and personal well-being of our nurses, we build a stronger, more supportive workplace for our nurses. And that’s making us healthier from the inside out. These principles unite our nurses across various roles and locations.

Two nurses in scrubs smiling and chatting during a break, one holding a coffee cup in a bright hospital setting.
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The Sentara Clinical Experience

No matter where you choose to join us, in an inpatient or outpatient setting, you will be part of an interdisciplinary Clinical team passionate about quality care and patient safety. You will have access to the tools and technologies you need to succeed and the chance to learn and grow through training and educational programs so you can advance your career as a Clinical professional.

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The Sentara Support Services Experience

Each day, the Sentara Support Services team helps improve healthcare at more than 300 Virginia and Northeastern North Carolina sites. We perform various patient care activities, provide multiple services, and handle administrative functions that support our patients and their families. These vital functions include assisting the medical team in all aspects of medical care, such as treatments, procedures, and diagnostic and laboratory testing.

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The Medical Group Experience

As part of Sentara Health, Sentara Medical Group providers have diverse opportunities across regions and inpatient and outpatient locations. For those providers based in one of 12 hospitals, we have close working relationships with the administration, ensuring a collegial and collaborative environment where all can come together around shared initiatives.

Guided by a dedicated board of providers, Sentara Medical Group not only offers leadership opportunities for its providers but also underscores the group’s crucial role in fulfilling Sentara’s overarching mission to meet the needs of our diverse patient populations, some of our most vulnerable communities. Our physicians and APPs enjoy opportunities for both personal and professional career growth through a network of resources aimed to cultivate an environment suitable for a lifelong career home.

Your Perspective Matters

Nurses are the heartbeat of our exceptional team. Our approach empowers nurses to actively participate in decision-making. Our nurses have a stake in shaping their workplace as well as their own career growth; one of the benefits of our focus on supporting and valuing team members. This framework encompasses our nursing mission, vision, values, philosophy, and the essential elements of our Professional Practice Model.

This image illustrates the Sentara Nursing Professional Practice Model. Read more about it on The Sentara Nurse Experience page.

Visual representation of the Sentara Nursing Professional Practice Model.

We Are an Equal Opportunity Employer

Sentara Health is an Equal Opportunity Employer committed to the hiring, advancement, and fair treatment of every individual. Sentara and its affiliates do not discriminate against any individual or group of individuals on the basis of race, color, religion, ancestry, national origin, marital status, age, sex, sexual orientation, gender identity or expression, genetic information, physical or mental disability, pregnancy, medical condition, veteran status or any other legally protected characteristics.

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We Are an Equal Opportunity Employer

Sentara Health is an Equal Opportunity Employer committed to the hiring, advancement, and fair treatment of every individual. Sentara and its affiliates do not discriminate against any individual or group of individuals on the basis of race, color, religion, ancestry, national origin, marital status, age, sex, sexual orientation, gender identity or expression, genetic information, physical or mental disability, pregnancy, medical condition, veteran status or any other legally protected characteristics.

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