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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Health is seeking to hire a qualified individual to join our team as a Behavioral Health Navigator.
Position Status: Full-time, Day Shift
Position Location: On-site in Williamsburg, VA
Standard Working Hours: 8:00AM to 5:00PM
Overview
The Behavioral Health Navigator serves as a vital resource for patients experiencing psychological distress in a hospital setting to include the Emergency Department, Medical Floors, and Behavioral Health Unit. This role is dedicated to guiding patients through the often-complex behavioral health care system, ensuring they receive the appropriate support and treatment they need.
Key Responsibilities:
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Conducting initial assessments to determine patients’ behavioral health needs and identifying appropriate treatment options.
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Connecting patients with mental health providers, community resources, and support services.
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Coordinating and scheduling follow-up appointments to ensure continuity of care.
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Addressing potential barriers to treatment, such as financial constraints, lack of transportation, or insurance challenges, and working to resolve these obstacles.
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Providing ongoing education and emotional support to patients and their families, helping them understand their treatment plans and available resources.
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Collaborating closely with medical staff, social workers, case managers, and other healthcare professionals to facilitate comprehensive care.
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Advocating for patients' mental health needs within the healthcare system and the community.
Through compassionate guidance and a patient-centered approach, the Behavioral Health Navigator plays a crucial role in improving access to mental health services, enhancing patient outcomes, and ensuring a seamless transition to appropriate care.
Education
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Bachelor's degree in Social Work
Certification/Licensure
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No specific certification or licensure requirements
Experience
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1 year of healthcare experience delivered in one of the following settings: Acute care, long-term care, home health, hospice, Skilled Nursing Facility, or community-based program services
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Experience in Nursing, Social Work or Human Service Field
Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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