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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Health is hiring for a Certified Medical Assistant for Member Outreach- Remote in VA
Status: Full-Time, permanent position (40 hours)
Standard working hours: 8am to 5pm EST, M-F.
Location: Remote in Virginia only
Job responsibilities:
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Productivity- Need to make calls daily (40 calls/day); 90% outbound/ 10% inbound
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Will use EPIC and JIVA and QNXT
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Schedule member appts for member annual wellness visits
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Updating member charts and putting notes for primary care, for refilling prescriptions or any necessary care that is needed immediately
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Scheduling telehealth if needed
Education:
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High School Diploma or equivalent REQUIRED
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BLS REQUIRED within 90 days of hire.
Certification/Licensure:
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CCMA- Certified Clinical Medical Assistant or CMA- Certified Medical Assistant or RMA- Registered Medical Assistant or EMT- Emergency Medical Technician (EMT-B) REQUIRED
Experience:
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1 year Clinical/Administrative experience REQUIRED
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Customer Service/Front Desk experience acceptable
Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.
Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.
We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-79659
#Indeed
Talroo-Allied Health
Certified Medical Assistant, MA, RMA, CCMA, CMA, EMT-B, High School Diploma, Customer Service, Front Desk, Reception, Calls, Remote, Virginia, Managed Care, MCO, Healthcare., Health Plan
When you join Sentara in a clinical role, you become part of an interdisciplinary team that is passionate about quality care. Our diverse inpatient and outpatient settings offer the tools and technologies you need to do your best work. All while learning and growing within a culture that embraces opportunity.
Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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