Sentara Urgent Care J. Clyde Morris is now hiring a Full-Time Practice Manager I!

Standard working hours: Monday – Friday 8am to 5pm and as needed for evening and weekends.

Overview

The Practice Manager I, Urgent Care is responsible for the daily operations of one urgent care practice, ensuring high-quality patient care and overall efficiency. This role involves direct patient care, supervision of clinical and administrative staff, and the implementation of policies and procedures to optimize workflows, patient satisfaction, and financial performance.

The Practice Manager I performs clinical functions while helping to ensure that the practice provides the highest quality of patient care and patient experience. Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and urgent care/ambulatory care policies, regulations, and standards of care. Responsible for the hiring, onboarding, and training of all non-provider staff. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Acute or walk-in care experience such as urgent care/emergency department experience preferred.  BLS must be obtained with 90 days of hire.

Education

• Bachelor's degree preferred

Experience

• Leadership- 1 years REQUIRED
• Clinical- 2 years REQUIRED
• Practice management experience preferred

Certification Required – (see list below of qualified certifications):

Unexpired Certification Achievements any in the selection list ARRT Radiography (R) – Certifications – American Registry Of Radiologic Technologists (ARRT), Certified Clinical and Administrative Medical Assistant – Certification – MedCA, Certified Clinical Medical Assistant (CCMA) – Certification – National Healthcareer Association (NHA), Certified Clinical Medical Assistant (CCMA) – Certification – National Workforce Career Association (NWCA), Certified Medical Assistant (CMA) – Certification – American Association of Medical Assistants (AAMA), Certified Medical Assistant (CMA) – Certification – American Medical Certification Association (AMCA), EMT Basic – Certifications – National Registry Of Emergency Medical Technician (NREMT), EMT Basic – Certifications – North Carolina Office of EMS (NCOEMS), EMT Basic – Certifications – Virginia Department of Health Office of Emergency Medical Services (OEMS), Licensed Practical Nurse (LPN) Multi State – Nursing License – Virginia Department of Health Professionals (VADHP), Licensed Practical Nurse (LPN) Single State – Nursing License – Virginia Department of Health Professionals (VADHP), Medical Assistant – Certification – American Allied Health (AAH), Nationally Registered Certified Medical Assistant (NRCMA) – Certification – National Association for Health Professionals (NAHP), Radiologic Technologist License – State license – Virginia Department of Health Professionals (VADHP), Registered Medical Assistant (RMA) – Certification – American Medical Technologists (AMT), Registered Medical Assistant (RMA) – Certification – American Registry of Medical Assistants (ARMA)

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