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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Full-Time, Rotating shifts, on-call required
The Supervisor for Patient Access/Registration is responsible and accountable for the daily operations of one or more areas. Supervises staff including coordinating quality and customer service activities; assisting in the development and monitoring of the department budget; coordinating the purchasing and payroll processes; serving as a technical resource to team members; and performing work assignments as needed to provide appropriate coverage and to mentor/assist staff. Responsible for interviewing, hiring, and developing staff with the goal of developing a highly effective work team. Serves as chief retention officer for areas of responsibility.
Education Required:
Bachelor’s Level Degree
Equivalent experience in Registration may be considered in lieu of Bachelors degree.
Experience Required:
1 year of healthcare experience
Certifications Required:
Certified Healthcare Access Manager (CHAM) OR Certified Healthcare Access Associate (CHAA) required to be obtained within 12 months.
Keywords: Customer Service, Patient Registration, Leadership, Supervisor, management, assistant manager, coordinator, healthcare, team coordinator, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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