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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Health is looking for an Associate IT Technical Associate Specialist to join our Team
This is a Full Time day shift position located at Sentara Independence, Virginia Beach, VA
Education
- Bachelor’s Degree in Computer Science, MIS, or related field, preferred
- 0-2 years of relevant experience with a degree
- 3 years of relevant experience without a degree
Certification/Licensure
- Prefer one or more of the following: MCDST, A+, Network+, CompTIA Project+.
Experience
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Experience in IT technical support or a related customer-facing technical role
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Experience troubleshooting and resolving issues related to computer hardware, software, applications, or monitoring systems
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Familiarity with providing support remotely, in person, or over the phone
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Strong problem-solving and diagnostic skills in a technical environment
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Ability to work effectively in a team-based setting and exercise independent judgment when needed
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Excellent written and verbal communication skills
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Strong attention to detail and ability to follow through on issues
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Customer-focused mindset with a results-oriented approach
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Willingness to work on-call and respond to technical issues outside of normal business hours
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Ability to stay current with evolving technologies and technical solutions
Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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