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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Careplex Hospital is hiring a Patient Access Manager
This position is responsible for operations and success of Registration Services/Patient Financial Services. Manage high volume areas, with significant strategic and financial impact on current and future success of organization. Responsible for the coordination of the delivery of high quality services that meets or exceeds customer service expectations. Provides leadership and administers human resource policies and practices in a multi-skilled, multi-functional environment
Education
- Bachelor's Degree (Required)
- 3 years of applicable managerial experience may be accepted in lieu of degree
Certification/Licensure
- Certified Healthcare Access Manager (CHAM) – Certification – National Association of Healthcare Access Management (NAHAM) (Required within 12 months of hire)
Experience
- Supervisor experience in Patient Access or Patient Accounting – 3yrs (Required)
Talroo – Leadership, manager, patient access, patient accounting, registration, customer service



Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.

Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.