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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Overview
The Manager, Quality Management is responsible for overseeing and ensuring the continuous improvement of quality assurance processes within the organization. This role involves leading teams that monitor, evaluate, and improve the quality of products, services, and operational procedures. The Manager will develop and implement quality control systems, conduct audits, ensure compliance with industry standards and regulatory requirements, and drive initiatives to reduce defects and enhance efficiency.
Lead and manage the quality management team to ensure high standards of product and service quality. Develop and implement quality control processes, guidelines, and best practices. Perform regular quality audits and inspections to ensure compliance with company policies, industry standards, and regulatory requirements. Collaborate with operational teams to identify and resolve quality issues. Analyze data to identify trends and root causes of quality defects; propose and implement corrective actions. Provide training and guidance on quality assurance practices and tools. Drive the development and execution of strategies to mitigate potential quality-related issues.
Education
- Bachelor Level Degree (Required)
Certification/Licensure
- No specific certification or licensure requirements
Experience
- Bachelor Level Degree
- At least 3 years' Quality Improvement experience
- One years minimum of Leadership/Supervisory experience
- Hybrid position-Sentara Park, VB Virginia must be able to work on site
Culture In Action
At Sentara, our differences are our strengths. The unique backgrounds, skills, and experiences that each Sentara colleague brings to work are what make Sentara special and what allows us to deliver excellent service and care to our patients, members, and communities.
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Talent Network
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Talent Network
Join our talent network to sign up for job alerts and be matched with great opportunities!
