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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Overview
Responsible for identifying, analyzing, and optimizing operational processes within the organization to enhance efficiency, quality, and productivity. Uses data-driven methodologies such as Lean, Six Sigma, and other process improvement tools to streamline workflows, reduce waste, and improve overall performance. Mentors other PI Engineers, provides training and guidance. Leads cross-functional teams to design and implement process enhancements, monitor outcomes, and ensure the sustainability of improvements.
Lead process improvement projects using Lean, Six Sigma, and other best practices to enhance operational efficiency and effectiveness. Analyze current processes, identify inefficiencies, and develop strategies for improvement.
Collect and analyze data to measure process performance, identify trends, and evaluate the impact of changes.
Work closely with department leaders and cross-functional teams to implement process improvements and ensure alignment with organizational goals.
Provide training and coaching on process improvement tools and methodologies to other PI Engineers, staff and teams.
Monitor the success of implemented process changes, ensuring sustainability and identifying further areas for improvement.
Create detailed reports and presentations to communicate process improvement findings, outcomes, and recommendations to senior management.
Position is located at Sentara Centre Point/on site, Hybrid
Education
- Master's Degree
Certification/Licensure
- No specific certification or licensure requirements
Experience
- 5 years experience required in process improvement or healthcare management
- Six Sigma Process
- Previous experience working with cross functional teams
- Removing waster from current processes; experience providing new ideas and out of box thinking to make patient process better




Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.