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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Overview
Primary responsibility is to lead a team of Process Improvement Senior Engineers/Engineers helping Sentara make significant changes in clinical or operational processes with a strategic or operational focus. The manager will interface with senior leaders and help identify opportunities for improvement, organize resources, select and implement the appropriate improvement methodology, assign appropriate team members and ensure projects are conducted successfully.
Responsible for the design, project planning and implementation of process improvement projects (Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Improvements, Technology Breakthroughs, etc.) which cut across divisions and departments.
Manages multiple projects for multiple senior leaders simultaneously and be able to prioritize to meet tight timelines. Responsible for all aspects of the change process to include financial, operational, and human resource perspectives and to facilitate radical changes in technology, processes and people. Responsible for managing staff personnel to include coaching, mentoring, and annual performance evaluation.
MBA, MHA, MSN, MA or MS with 7 years of experience in healthcare process improvement, management/operations or finance.
Six Sigma Black Belt certification required
Must understand the operational, financial, and human resource implications of large-scale change efforts. Experience in Labor Management, Forecasting and Benchmarking highly preferred. Previous successful experience with large-scale change efforts and evaluation of workflows required.
Education
- MBA, MHA, MSN, MA or MS with 7 years of experience in healthcare process improvement, management/operations or finance.
- Six Sigma Black Belt certification required
Certification/Licensure
- Six Sigma Black Belt ( Required)
Experience
- 7 years of healthcare Process Improvement, Engineering Process Improvement or Evaluating/Improving Workflows
- Optimization of Human Capitol ( Labor Management, Labor Forecasting and/or Benchmarking)
- Ability to collaborate well with other Process Improvement teams
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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