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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Health is seeking to hire a qualified individual to join our team as an Accounts Receivable Specialist II for Home Infusion.
Position Status: Full-time, day shift
Position Location: 1-2 days in office in Norfolk, VA. The rest of the week work from home.
Standard Working Hours: Monday – Friday, 7:30AM – 4:00PM or 7:00AM to 4:00PM
Overview
The Accounts Receivable Specialist is accountable for daily operational tasks associated with revenue cycle accounts receivable. The Accounts Receivable Specialist is responsible for follow-up and timely and effectively managing requests from consumers, insurance primary, secondary, and tertiary payers, and clearing hours, and prepares all appeals and resolves all upfront edits and denials. Routinely monitors and processes monthly write-offs, charge corrections and reconciliation of claim files for assigned area of responsibility.
Job Responsibilities Include:
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Works in base mail, where correspondence is electronically scanned for payers
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Assigned a set number of accounts as a biller
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Manages approximately 65 accounts daily (subject to change)
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Handles full billing process and follow-ups throughout the medical claims life cycle
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Receives a limited number of customer service calls—primarily escalated or complex claim inquiries directed from the customer service department
Education
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High school diploma or equivalent
Certification/Licensure
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No specific certification or licensure requirements
Experience
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3 Years of Revenue Cycle Management Required
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Professional Billing Highly Preferred
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Medical, Infusion, and/or Specialty Billing Highly Preferred




Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.