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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Healthcare is currently hiring a Patient Services Coordinator- Transportation Team- Remote in VA!
Status: Full-time, permanent position (40 hours)
Work hours: 8am to 5pm EST, M-F
Location: This is a remote position in VA with quarterly travel to VA Beach office for priority meetings
Job responsibilities:
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Processing requests for over mileage transportations requests/reimbursement/caregiver benefit in JIVA
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Processing food and lodging requests as related to transportation request
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Coordinating with members to identify providers within the 50-mile radius
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Issuing administrative denials for services related with providers
Education
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HS – High School Grad or Equivalent REQUIRED
Certification/Licensure
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None required
Experience
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Healthcare- Previous Experience REQUIRED
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Health Plan, Medical and/or Behavioral Health experience preferred
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Jiva or EHR/EMR experience preferred
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Government Program or Commercial experience preferred
Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.
Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.
We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-82873
#Ziprecruiter
Talroo-Health Plan
Keywords: Managed Care, MCO, Healthcare, Health Plan, Clinical, Patient Service Coordinator, Remote, Virginia, VA




Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.