Sentara and many other companies across the US are being targeted by cyber criminals who are impersonating representatives of the company, claiming to have job offers. Sentara will never ask you for banking or personal identification information via email or text. We will never ask an applicant to pay money for training, supplies, or other so-called expenses. If you suspect you have received a fraudulent job offer, e-mail taadmin@sentara.com.
Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Health is seeking to hire a qualified individual to join our team as a Hospital Emergency Dispatcher.
This position is on-site in Virginia Beach, Virginia.
Position Status: Hiring for full-time evenings
Position Location: Sentara Independence – Virginia Beach, VA
Standard Working Hours: Evening shift will be determined. 4 – 10 hour shifts. Rotating weekends. Must work 3 holidays.
Overview
Sentara Communications Assistants play a critical role within the organization facilitating all emergent and non-emergent communication both externally and internally. Our Centralized Hospital Communications Center is responsible for all Sentara Hospitals and free-standing emergency departments. (Currently 12 hospitals and 4 FSEDs). Emergency Call facilitation will include but is not limited to receiving, activating, and tracking complex emergency alerts such as Security, Facility and Medical Alerts. When processing emergency alerts, in addition to making overhead announcements, you will activate paging groups, contact on-call providers and teams, coordinate and track responses from physicians, specialized nursing teams, air and ground transport, and others. Some of our most serious emergencies will include activating the Sentara Emergency Notification system for mass notifications. Internal call facilitation will generally include utilizing complex on-call schedules with escalations and facilitating nurse to physician and physician to physician communication to include emergent consultations. Will assist with training new employees when needed and additional duties as assigned.
Previous healthcare and high-volume multi-line phone office setting experience preferred. Understanding medical terminology preferred. .
Education
-
High school diploma or equivalent
Certification/Licensure
-
No specific certification or licensure requirements
Experience
-
Two years customer service experience Required
-
Two years call center experience Required
-
Must have experience in emergency management and/or 911 emergency dispatch
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
Talent Network
Join our talent network to sign up for job alerts and be matched with great opportunities!
Talent Network
Join our talent network to sign up for job alerts and be matched with great opportunities!
