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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
The Senior Business Analyst is responsible for the implementation, analysis, and support of quality initiatives within assigned areas of the health plan. This role serves as a liaison between business stakeholders and IT teams to define requirements, scope projects, conduct testing, and ensure the successful implementation of business solutions. The analyst provides subject matter expertise in operational areas such as claims processing, member enrollment, system administration, and expansion initiatives.
Strong analytical skills, excellent communication, and the ability to translate business needs into technical requirements are essential. Experience in operations, IT, or reporting is required, and SQL proficiency is a must. Familiarity with Clarity, ID cards, and related health plan systems is highly desirable.
Education
Bachelor’s Degree (Preferred)
or
Bachelor’s degree + 2 years of relevant experience may be accepted in lieu of degree
Certification/Licensure
No specific certification or licensure requirements
Experience
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Strong proficiency in SQL for data analysis and reporting
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Experience working with health plan systems, including Clarity and ID card processes
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Prior experience in one or more of the following areas: operations, IT, or reporting
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Demonstrated ability to gather business requirements and translate them into technical solutions
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Experience coordinating with internal teams and external vendors to support business operations and drive process improvements
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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