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Award-winning: Sentara is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering more than 500 sites of care including 12 hospitals, PACE (Elder Care), home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!
Sentara Norfolk General Hospital is hiring a Full-Time Quality Improvement Coordinator.
In this role you will be:
- Assisting in the development, implementation, and monitoring of quality improvement projects and initiatives aimed at improving patient care, safety, and operational efficiency.
- Collecting, analyzing, and reporting on quality data, identifying trends and areas for improvement in patient outcomes, satisfaction, and safety.
- Collaborating with clinical and operational teams to implement evidence-based practices and process improvements that align with regulatory standards and accreditation requirements.
- Providing education and training to staff on quality improvement tools, methodologies, and patient safety protocols.
- Tracking/Trending medical staff performance.
- Occurrence/Complaint investigation.
Education
- BSN
Certification/Licensure
- Virginia or Multi-State Registered Nurse License in good standing
Experience
- 2 years of acute care
- QI related activities preferred (medical record review, accreditation, PI activities)
- Experience in a clinical area of an acute care facility with demonstrated leadership, teaching and QI/PI facilitation skills preferred
- Knowledge and understanding of regulatory and accreditation agency standards preferred (DNV or JCAHO)
- Experience with data analysis, Excel
- Knowledge around publicly reported quality data (CMS 5-star, QHIP, Leapfrog)
- Must be able to link the clinical effectiveness and clinical informatics arenas
- May require local travel and use of personal automobile.
Requires flexibility in work schedule
Keyword: RN, Registered Nurse, BSN, Norfolk, Quality Improvement Coordinator, Quality Improvement, QI, Performance Improvement, PI, Coordinator
Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
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